Privacy Policy | W&J Fragrance

Last Updated: September 2025

At W&J Fragrance, your privacy and trust are our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us online or offline. By using our website or visiting our store, you agree to the terms of this policy.

1. Information We Collect

We may collect the following details when you interact with W&J Fragrance:

• Personal Information: Name, email address, phone number, billing information, shipping address.
• Payment Information: Credit Card, Debit Card, EasyPaisa, JazzCash, Bank Transfer, PayPro, or Cash on Delivery details (processed securely).
• Technical Data: Cookies, IP addresses, device information, and browsing behavior.

2. How We Use Your Information

Your information is used for:

• Processing and delivering your perfume and fragrance orders.
• Providing secure and reliable payment processing.
• Offering personalized product recommendations.
• Sending order updates, promotions, or special offers (with your consent).
• Improving our website performance and customer experience.

3. Payment Security

We work with trusted third-party payment gateways and banks to keep your transactions safe. Sensitive details like credit card or JazzCash/EasyPaisa data are encrypted and never stored on our servers.

4. Use of Cookies & Tracking

We use cookies and tracking technologies to:

• Enhance website functionality.
• Measure traffic and user activity through tools like Google Analytics and Facebook Pixel.
• Deliver personalized marketing and ads related to perfumes and fragrances.

You can control cookies through your browser settings.

5. Sharing of Information

We may share your data with trusted partners only when necessary:

• Shipping providers for delivering your orders.
• Payment processors for secure transactions.
• Marketing/Analytics services to improve shopping experience.

We never sell or rent your information to unaffiliated third parties.

6. Your Rights

As a customer, you have the right to:

• Request access to the personal data we hold.
• Correct or update inaccurate information.
• Opt out of promotional emails or SMS at any time.
• Request deletion of your personal data (where applicable).

7. Data Retention

We retain your information only as long as necessary to:

• Complete your purchases.
• Comply with legal obligations.
• Resolve disputes and enforce our agreements.

8. Contact Us

For questions, concerns, or privacy requests, please reach out:

📧 Email: Info@wandjfragrance.com
🌐 Contact Form: https://wandjfragrance.com/contact-us/
📍 Address: W&J Fragrance, Khayaban-e-Bukhari, Phase VI, DHA, Karachi, Pakistan – 75500

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. The revised policy will always be available on this page.